Joomla How to integrate Live Support Chat by Social Intents with ServiceNowJanuary 06, 2019
Joomla is a free and open-source content management system based on PHP and MySQL
ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud.
Miraget offers you a convenient and easy way to integrate Joomla and ServiceNow with no coding.
To integrate your “Live Support Chat by Social Intents” data captured in your Joomla website, with ServiceNow, do the following:
Download the plugin Joomla Miraget Connector from the list of available Extends or modules, for this go to Joomla Extends or modules then search for Miraget Connector
Install and activate the plugin and click on Configure .
Then follow the steps below :
- In the Specific Settings Box, within source input type and select “Live Support Chat by Social Intents” extends or plugin.
- Select the tables to sync.
- Select ServiceNow in System Target
- Fill all the input field with your ServiceNow credentials
- Click to submit form
Your feed will start working within few minutes in real time.
If you require a custom integration, please get in touch with us to discuss your mapping rules, so we can implement them and create a unique ingestion feed for your website.
With Miraget you can integrate Joomla with ServiceNow in a number of ways. If you need to load data in one direction, you can use Miraget plugin. For loading data in both directions, Miraget offers powerful data synchronization services.
Let’s get you started